Contact
Real humans, real replies.
Email is the fastest way to reach us. Pick the right address below so your message lands with the right person on our team.
Need help with a case
Support
Questions about a payment, settlement status, or refund. Replies within one working day.
info@challansathi.in
Data access & rights
Privacy
Requests to access, correct, erase your personal data, or withdraw consent under the DPDP Act, 2023.
info@challansathi.in
Formal grievances
Grievance
Formal grievances under the IT Rules, 2021. Acknowledged within 24 hours, resolved within 15 days.
info@challansathi.in
Legal & compliance
Legal
Legal notices, regulatory matters, and questions about our Terms or licences.
info@challansathi.in
Fleet & business
Partners
Fleet operators, dealerships, logistics businesses — bulk settlement and enterprise API.
info@challansathi.in
Media enquiries
Press
Interview requests, press releases and brand assets.
info@challansathi.in
Registered office
ChallanSathi, India
[Registered office address — update before launch]
Delhi NCR, India
For postal correspondence on legal and compliance matters.
Working hours
- Mon – Fri10:00 – 19:00 IST
- Saturday11:00 – 16:00 IST
- SundayClosed (email-only)
We reply to all support emails within one working day. Court challan timelines depend on hearing dates.